Senior Manager, Customer Success
Compensation
$125k – $135k /yr
Employment type
Full-time
Work setting
On-site
Location
Nashville, TN
Schedule
Day shift
Posted
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Job overview
The Senior Manager, Customer Success is an onsite role based in Nashville, TN, with compensation ranging from $125,000 to $135,000 per year. This position leads the customer success team at iCIMS, an enterprise hiring platform provider. This role exists to scale high-performing teams that drive customer adoption, retention, and value realization. The manager translates organizational priorities into execution, optimizes processes, and partners with cross-functional stakeholders to ensure exceptional customer outcomes.
What you'll do
- Lead and develop customer success managers
- drive operational excellence
- monitor performance metrics
- partner with account management and product teams
- support renewal and growth objectives.
What we're looking for
- Skills & competencies
- full-timenashville tnsaascustomer successmanagementleadershiponsiteicims$125k-$135kno weekendsno on-call
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 401(k), open vacation policy, tuition reimbursement.
Why this role
OTE $150k-$170k; leadership role in a SaaS environment.
About the employer
iCIMS is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Custom Computer Programming Services
- Occupation code
- 11-2021.00
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Listing ID: 42e118c8-65fd-49ac-a337-c56847d5f29f