Lead User Experience Researcher

Job overview

The Lead User Experience Researcher is an onsite role based in North Kansas City, MO, with a salary range of $134,900 - $224,900 per year. This position supports the Cox Automotive research and product development team by setting research strategies and guiding programs across multiple product portfolios. This role exists to drive methodological consistency, establish research standards, and partner with Research Operations to enable scalable, high-quality research processes. It contributes to the organization by shaping long-term product direction through evidence-backed insights and advanced AI-supported research techniques.

What you'll do

• Define portfolio-level research strategies
• lead multi-team research programs
• develop personas and journey architectures
• apply agentic AI for insight pipelines
• mentor senior researchers
• facilitate alignment workshops.

What we're looking for

Skills & competencies

full-time

day shift

north kansas city mo

cox automotive

ux research

strategy

ai

leadership

mentorship

$134.9k-$224.9k

onsite

no on-call

no travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible vacation, seven paid holidays, up to 160 hours of paid wellness time, bereavement leave, voting leave, jury duty leave, volunteer time off, military leave, and parental leave.

Why this role

Focuses on portfolio-level research strategy and multi-team program leadership.

About the employer

Cox Automotive is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.