Solution Architect

Job overview

The Solution Architect role is onsite in Sunnyvale, CA, and compensation is not specified. The architect supports customer-, partner-, and agent-facing platforms in the Care sales, service, and support landscape. This role owns system design and translates ambiguous business problems into technical architecture, guiding work from systems impact analysis through production delivery. It applies privacy, availability, and performance principles across distributed platforms in collaboration with business stakeholders and engineering teams.

What you'll do

• Own system design across distributed customer-, partner-, and agent-facing platforms
• become a subject matter expert in the Care sales, service, and support landscape
• translate business problems into technical architecture
• document API contracts, data flows, and interface definitions
• design for availability, fault tolerance, and horizontal scalability
• collaborate with stakeholders and engineering teams from impact analysis through production delivery.

What we're looking for

Skills & competencies

solution architect

sunnyvale ca

diverse lynx

distributed systems

system design

technical architecture

customer-facing platforms

api contracts

data flows

genai-assisted technologies

privacy

availability

performance

Work arrangement

• Weekend coverage required

Why this role

Architecture role focused on distributed customer-facing systems and GenAI-assisted technologies.

About the employer

Diverse Lynx is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.