Member Services Representative
Compensation
From $15.45 /hr
Employment type
Full-time
Work setting
On-site
Location
Kingston, PA
Schedule
Day shift
Posted
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Job overview
The Member Services Representative role is onsite in Kingston, PA. Compensation is $15.45 per hour. The position supports members of Choice One Community Credit Union with account services, transactions, and inquiries. The representative helps members complete account-related needs and resolve problems while maintaining accurate account information. The role also connects members with relevant products and services and coordinates with other departments when needed.
What you'll do
- Assist members with opening and closing accounts
- process transactions
- address and resolve member problems, inquiries, or complaints and refer issues to a supervisor as needed
- identify opportunities to cross-sell products or services
- provide product and service information by phone or in person
- maintain account information and prepare reports
- liaise between members and departments.
What we're looking for
- Skills & competencies
- member services representativefull-timekingston pachoice one community credit unioncredit unionaccount servicestransactionsmember supportcustomer inquiriesaccount recordscross-selling$15.45/hourweekend work
- Work arrangement
- Weekend coverage required
About the employer
Choice One Community Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Credit Unions
- Occupation code
- 43-4051.00
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Listing ID: 42ae7f5b-748d-4984-bdee-a510419dc924