Route Service Representative - UniFirst

Job overview

The Route Service Representative (RSR) is an onsite role based in Downs, IL, responsible for managing an assigned delivery route. Compensation is not specified beyond a base of $900 weekly plus commissions, and this role supports the service department in maintaining customer relationships and garment delivery. This role exists to serve as the primary point of contact for customers, ensuring reliable delivery and pickup of products. The RSR contributes to company goals by managing inventory, identifying upselling opportunities, and maintaining high levels of customer satisfaction through consistent, professional service.

What you'll do

• Manage an assigned route, deliver and pick up garments and products, load and unload route trucks, grow customer relationships, identify upselling opportunities, operate company vehicles, troubleshoot service issues, and maintain inventory.

What we're looking for

Skills & competencies

full-time

day shift

downs il

unifirst

route sales

delivery

customer service

no weekends

no on-call

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement.

Why this role

Commissioned role from day one, consistent customer connections, and a predictable Monday-Friday daytime schedule.

About the employer

UniFirst is hiring for this role. Industry: Drycleaning and Laundry Services (except Coin-Operated). Sector: 81.