Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Denver, CO. Compensation is $50,000–$75,000 per year. The position supports Don Middleton’s State Farm agency, a close-knit team serving its customers and community. The representative helps customers understand and update policies, handles claim-related follow-up, and maintains accurate interaction records. By coordinating with agency colleagues and responding to customer needs, the role supports positive service experiences and the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent

denver co

don middleton

$50k–$75k/year

insurance policies

claims follow-up

customer inquiries

policy updates

health insurance

paid time off

simple ira

hiring bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, hiring bonus, performance-based bonus, health insurance, paid time off, training and development, and advancement opportunities.

Why this role

The agency describes a flexible schedule when goals are met and potential internal growth opportunities for driven, sales-minded candidates.

About the employer

Don Middleton - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.