Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Oklahoma City, OK. The stated salary range is $40,000–$55,000 per year. The role supports Jim Evans - State Farm Agent’s insurance customers and community. The representative handles customer inquiries, policy updates, and claims follow-up while maintaining accurate interaction records. The work helps deliver responsive service and support the agency’s customer relationships.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

policy information

policy changes

claims follow-up

oklahoma city ok

jim evans state farm agent

full-time

$40k–$55k/year

paid licensing

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Agency-paid licensing
• 401(k) matching
• performance-based bonus
• health insurance
• paid time off
• training and development
• advancement opportunity.

Why this role

The agency describes its longstanding community involvement and offers paid licensing, 401(k) matching, performance bonuses, health insurance, paid time off, training, and advancement opportunities.

About the employer

Jim Evans - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.