Keyholder — Newbury

Job overview

The Keyholder role is an onsite, full-time position in Newbury, NH, paying $23 per hour. Away’s retail team provides product education and customer service in its stores, supporting the company’s travel products and community of travelers. The keyholder delivers customer service, supports store operations and sales goals, and guides retail associates. The role helps maintain customer experience standards through coaching, onboarding, and partnership with store management.

What you'll do

• Deliver exceptional customer service
• create personalized customer experiences
• take accountability for in-store processes and operations
• meet individual KPI expectations and sales goals
• guide retail associates
• assist with onboarding and training
• coach team members
• partner with store management on marketing events and programming.

What we're looking for

Skills & competencies

keyholder

newbury nh

away

full-time

$23/hr

retail

customer service

sales goals

team coaching

store operations

weekend availability

closing shifts

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance
• 401(k) with company match
• paid time off programs
• product discounts, stipends, and giveaways
• company-sponsored volunteer and charitable opportunities.

Why this role

Keyholders are expected to work at least two Fridays and Sundays per month, three Saturdays per month, and two closing shifts each week; open availability includes one weekend day.

About the employer

Away is hiring for this role. Industry: Clothing and Clothing Accessories Retailers. Sector: 45.