Tax Site Manager

Job overview

The Tax Site Manager role is seasonal and in person in Seattle, WA, at one or more community-based tax sites. Compensation is $27.68 per hour. United Way of King County’s Free Tax Preparation Campaign helps low- to moderate-income families access tax preparation and anti-poverty programs. The manager coordinates tax-site operations, supports IRS-certified volunteers, and ensures accurate preparation and compliance with IRS requirements. The role helps clients receive eligible tax credits and services while maintaining a welcoming, secure, and efficient site.

What you'll do

• Coordinate daily tax preparation services
• lead, coach, and support volunteers
• oversee tax return preparation and quality review
• ensure IRS Quality Site Requirements and tax-law compliance
• resolve client, volunteer, operational, and technical issues
• support e-filing and rejected-return follow-up
• maintain confidentiality and site security
• submit weekly reports and communicate with campaign staff
• assist volunteers with certification, software, and case-management systems
• escalate complex issues when appropriate.

What we're looking for

Skills & competencies

tax site manager

seattle wa

united way of king county

seasonal

in-person

tax preparation

volunteer leadership

irs vita

client service

community tax sites

$27.68/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting describes collaboration with staff and volunteers, ongoing collaboration with diverse constituents, and opportunities to build leadership and tax preparation skills.

Why this role

Seasonal in-person role requiring at least 18 hours per week from November 14, 2026 through April 30, 2027; at least two in-person shifts weekly during tax season; required weekend training dates; IRS VITA Advanced certification training provided; cover letter required.

About the employer

United Way of King County is hiring for this role. Industry: Other Grantmaking and Giving Services. Sector: 81.