eCommerce Experience Specialist

Job overview

The eCommerce Experience Specialist role is full-time and in-office at Spring Footwear’s corporate headquarters in Pompano Beach, FL. Compensation is not specified. The role supports the company’s growing direct-to-consumer business and Spring Step Shoes’ online shopping experience. The specialist uses analytics, experimentation, digital merchandising, and user experience practices to improve the customer journey and website performance. The role collaborates across marketing, creative, merchandising, development, customer service, and leadership to turn customer and business data into improvements.

What you'll do

• Develop website optimization strategies
• analyze customer behavior and website metrics
• design and evaluate A/B and multivariate tests
• assess customer journeys and identify friction
• optimize desktop and mobile experiences
• maintain a testing roadmap
• improve digital merchandising and product discovery
• build dashboards and reports
• present insights and recommendations
• collaborate on website enhancements and new tools.

What we're looking for

Skills & competencies

ecommerce

customer experience

conversion optimization

digital merchandising

a/b testing

pompano beach fl

spring footwear

spring step shoes

shopify

google analytics 4

customer journey

in-office

profit sharing

paid vacation

Work arrangement

• Weekend coverage required

Benefits & perks

• Company-paid holidays and vacation
• profit-sharing program
• advancement opportunities
• competitive wages and benefits.

Why this role

Focuses on conversion optimization, experimentation, digital merchandising, and the Spring Step Shoes direct-to-consumer experience.

About the employer

Spring Footwear Corp is hiring for this role. Industry: Clothing and Clothing Accessories Retailers. Sector: 45.