Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member works onsite in Hillsborough, NJ. The stated annual salary range is $42,000–$65,000. The role supports Kevin Baez’s State Farm agency and its service to community members. The representative helps customers understand and update policies, responds to inquiries, and processes claims. Accurate records and coordination with agency colleagues support responsive customer service and the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance agency

state farm agent team member

hillsborough nj

kevin baez - state farm agent

policy information

policy changes

claims processing

customer records

$42,000–$65,000 per year

401(k) matching

health insurance

dental insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching, competitive salary, dental and health insurance, opportunity for advancement, paid time off, training and development, and vision insurance.

About the employer

Kevin Baez - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.