Front Desk Agent

Job overview

The Front Desk Agent role is onsite in South Sioux City, NE. Compensation is not specified. The position supports guest hospitality and customer experience at the South Sioux City Marriott Riverfront. As a first point of contact, the agent welcomes guests and manages check-in, check-out, reservations, and payment records. The role coordinates with housekeeping and responds to guest concerns to help ensure a smooth stay.

What you'll do

• Welcome guests and process check-ins and check-outs
• manage online and phone reservations
• explain payment methods and verify card information
• register guests and collect stay details
• provide information about rooms, rates, and amenities
• respond to complaints
• coordinate with housekeeping
• confirm group reservations and arrange personalized services
• count and secure the bank
• balance receipts
• maintain booking and payment records.

What we're looking for

Skills & competencies

front desk agent

south sioux city marriott riverfront

south sioux city ne

hotel hospitality

guest check-in

guest check-out

reservations

customer service

payment processing

housekeeping coordination

hotel room discounts

meal discounts

pto

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance, paid time off, 401(k), life insurance, hotel-room discounts, meal discounts, and ongoing training and career development.

Why this role

The posting includes hotel-room and meal discounts and ongoing training and career development.

About the employer

South Sioux City Marriott Riverfront is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.