Lead Clinical Front Office Representative

Job overview

The Lead Clinical Front Office Representative role is onsite in Jacksonville, FL, with part-time employment; compensation is not specified. Southeast Orthopedic Specialists is a private orthopedic practice serving patients in Northeast Florida. The lead supports daily clinic operations and patient experience by guiding front office staff, coordinating workflows, assisting with check-in and check-out, and partnering with clinical staff and providers.

What you'll do

• Guide and support front office staff
• help collect copayments and balances
• verify patient demographic and insurance information
• assist with patient flow, check-in, and check-out
• help back office staff with rooming and medical-history documentation as needed
• train and onboard staff
• coordinate scheduling, staffing, assignments, supplies, and inventory
• resolve patient questions and concerns.

What we're looking for

Skills & competencies

lead clinical front office representative

jacksonville fl

southeast orthopedic specialists

part-time

orthopedic practice

patient experience

front office operations

staff guidance

insurance verification

patient check-in

patient check-out

scheduling

medical records

clinic operations

Work arrangement

• Weekend coverage required

Benefits & perks

• Health and welfare benefits, monthly stipend toward ancillary benefits, HSA with company match for qualifying plans, 401(k) with company match after six months (part-time included), employee assistance program, appreciation days, and wellness events.

About the employer

Southeast Orthopedic Specialists, LLC is hiring for this role. Industry: Offices of Physical, Occupational and Speech Therapists, and Audiologists. Sector: 62.