Operations Manager

Job overview

The Operations Manager role is onsite in Red Bluff, CA. Compensation is $70,304–$79,546 per year. The manager works alongside the Branch Vice President to help the credit union branch meet production goals and provide member service. The role supervises branch employees and maintains operational integrity, policy adherence, and regulatory compliance. It also performs platform and transaction duties as staffing and member-service needs require, supporting reliable branch operations and member relationships.

What you'll do

• Perform branch operational and platform duties as needed, including transactions, loan applications, loan packages, account openings, and member inquiries
• manage cash limits and supplies
• participate in sales activities and meet assigned goals
• maintain performance records and coach staff
• supervise employees
• balance negotiable items and machines
• resolve member inquiries and complaints
• maintain posting accuracy
• train and cross-train staff
• schedule employees
• assign and review work
• improve procedures
• provide ongoing training
• travel to other locations for training or branch coverage as business needs dictate.

What we're looking for

Skills & competencies

operations manager

red bluff ca

sierra central credit union

branch operations

credit union

member service

staff supervision

cash management

loan applications

regulatory compliance

$70,304–$79,546

Work arrangement

• Weekend coverage required

Why this role

High school diploma or equivalent; five years of credit union or financial institution experience preferred; advanced Office program knowledge and leadership skills required; travel to other branches may be needed.

About the employer

Sierra Central Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.