Guest Service Representative — Front Desk

Job overview

The Guest Service Representative works onsite at Surfsand Resort in Cannon Beach, OR, with compensation of $18.50 per hour. The role supports the resort’s Front Desk team in creating welcoming and memorable guest stays. The representative assists guests from arrival through departure by handling check-ins, reservations, payments, questions, and concerns. Coordination with housekeeping, maintenance, and other departments helps ensure guest requests are addressed and resort operations run smoothly.

What you'll do

• Welcome guests
• complete check-ins and check-outs
• answer questions and provide recommendations
• assist with guest requests
• process reservations, room assignments, payments, and billing
• coordinate with housekeeping and maintenance
• resolve guest concerns
• answer calls and emails
• maintain accurate guest records and follow resort procedures.

What we're looking for

Skills & competencies

guest service representative

front desk

cannon beach or

surfsand resort

full-time

$18.50/hr

hospitality

guest check-in

reservations

guest relations

evenings

weekend availability

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts and resort perks
• opportunities for growth and advancement
• supportive, collaborative workplace.

Why this role

Full-time regular position; flexible schedule includes evenings, weekends, and holidays; previous hotel, resort, or customer service experience preferred but not required.

About the employer

Surfsand Resort - Cannon Beach is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.