Customer Service Representative, State Farm Agent Team

Job overview

The Customer Service Representative, State Farm Agent Team role is an onsite, full-time position in Munster, IN. Pay is $38,000–$50,000 per year. The role supports Arley Blair’s State Farm insurance agency and its customer experience and growth. The representative responds to customer inquiries, explains policy information, assists with policy changes, and processes claims and follow-up. The role contributes to agency service by maintaining accurate interaction records, coordinating with team members, and anticipating community members’ needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions
• coordinate with agency team members.

What we're looking for

Skills & competencies

customer service representative

insurance

policy information

policy changes

claims support

customer records

munster in

state farm agent

$38k–$50k per year

licensing paid

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Agency-paid licensing
• performance-based bonus
• health insurance
• flexible schedule
• advancement opportunities
• paid time off
• training and development.

Why this role

The agency lists licensing paid by the agency, training and development, and potential internal growth for driven, sales-minded candidates.

About the employer

Arley Blair - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.