Social Services Assistant

Job overview

The Social Services Assistant role is onsite in Wilkes-Barre, PA, with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. and occasional weekends as needed. Compensation is not specified. Chestnut Hill Rehabilitation & Healthcare Center supports residents and families through resident-centered care. Working under the Social Services Director, the assistant provides administrative and resident support for psychosocial services, admissions, care planning, discharge coordination, and advocacy. The role helps residents and families navigate facility services and supports regulatory documentation and communication across the interdisciplinary team.

What you'll do

• Assist residents and families with adjustment and provide ongoing emotional support
• welcome and orient new residents and families
• assist with psychosocial assessments and documentation
• participate in care-plan and interdisciplinary meetings
• coordinate room changes and communicate them to relevant departments
• assist with discharge planning and follow-up calls within 48 hours
• respond to resident and family questions and refer complex issues to the Social Services Director
• attend Resident Council meetings and follow up on concerns
• assist with admission and discharge paperwork
• maintain resident records
• assist with regulatory forms and assigned MDS sections
• coordinate communication among residents, families, and the care team
• assist with tours and admissions
• participate in outreach when requested
• maintain confidentiality and comply with HIPAA and facility requirements.

What we're looking for

Skills & competencies

social services assistant

resident support

admissions

discharge planning

care coordination

resident advocacy

chestnut hill rehabilitation

wilkes-barre pa

full-time

monday–friday

8:00 am–4:30 pm

occasional weekends

long-term care

hipaa

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• daily pay with Tapcheck
• paid time off and holiday pay
• 401(k)
• life insurance
• short-term disability.

Why this role

The posting lists an associate’s or bachelor’s degree in a related field as preferred, not required. Occasional weekend work may be needed.

About the employer

Chestnut Hill Rehabilitation and Healthcare is hiring for this role. Industry: Nursing Care Facilities (Skilled Nursing Facilities). Sector: 62.