Service Advisor, Jaguar Land Rover Austin

Job overview

The Service Advisor, Jaguar Land Rover Austin role is onsite in Austin, TX. Compensation is $60,000–$150,000 per year. The advisor serves as the liaison between customers and service technicians at Snell Motor Companies. The advisor identifies customer vehicle concerns, explains service and warranty coverage, prepares repair estimates and orders, and maintains communication throughout the repair process. The role supports customer loyalty through clear service coordination and accurate records.

What you'll do

• Listen to customers and clarify vehicle symptoms
• inspect vehicles and review maintenance records and service schedules
• verify warranty and service-contract coverage
• prepare estimates and repair orders
• obtain customer approvals
• explain expected vehicle return timing
• arrange towing or temporary transportation
• maintain automotive records
• update job knowledge through educational opportunities and manufacturer publications.

What we're looking for

Skills & competencies

service advisor

austin tx

snell motor companies

jaguar land rover

automotive service

customer relations

repair orders

warranty coverage

service estimates

$60k–$150k

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) and matching
• dental, health, vision, and life insurance
• health savings account
• paid holidays and paid time off
• vacation hours after 90 days
• employee referral program.

Why this role

The posting lists 401(k) matching, health, dental, vision, and life insurance, a health savings account, paid holidays and time off, and vacation hours after 90 days.

About the employer

Snell Motor Companies is hiring for this role. Industry: General Automotive Repair. Sector: 81.