Customer Order Management Representative

Job overview

The Customer Order Management Representative role is onsite in Vernon Hills, IL, with compensation of $27–$29.92 per hour. The role helps customers resolve order issues and supports day-to-day order management.

What you'll do

• Expedite orders by serving as a liaison for problem solving, research, and dispute resolution
• use systems and tools to manage customer requests
• resolve routine issues with supervision
• coordinate resolution with alternate sources
• offer customers alternatives based on available information
• work across software systems including Excel, SAP, and PowerBI.

What we're looking for

Skills & competencies

customer order management

customer service

order expediting

problem resolution

dispute resolution

sap

excel

powerbi

vernon hills il

lancesoft inc

$27–$29.92/hr

Work arrangement

• Weekend coverage required

Why this role

The listing calls for a high school diploma and identifies Excel, SAP, and PowerBI as relevant systems.

About the employer

LanceSoft Inc is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.