IT Support Technician II
Employment type
Full-time
Work setting
On-site
Location
Washington, DC
Schedule
Day shift
Posted
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Job overview
The IT Support Technician II is an onsite role based in Washington, DC, providing technical support for end users. Compensation is not specified in the listing, and this role supports a government agency's IT infrastructure. This position exists to troubleshoot complex Windows and macOS hardware, software, and connectivity issues. The technician manages tickets, performs workstation imaging, and ensures SLA expectations are met to maintain user productivity.
What you'll do
- Provide second-level technical support, troubleshoot Windows/macOS endpoints, manage incident tickets in ServiceNow, perform workstation imaging, and assist with hardware refreshes.
What we're looking for
- Skills & competencies
- it supportwashington dconsitefull-timewindowsmacosservicenowitilcontract-to-hirepublic trusttechnical supporthardware diagnostics
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, life insurance, 401(k) plan.
Why this role
Public Trust clearance required; contract-to-hire opportunity.
About the employer
System One is hiring for this role. Industry: Facilities Support Services. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Facilities Support Services
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: 41538abd-7b88-4c7a-8391-d3b85afa86ac