Customer Relations Representative – State Farm Agent Team Member

Job overview

The Customer Relations Representative – State Farm Agent Team Member role is onsite in North Platte, NE. The listing gives a salary range of $40,000–$50,000 per year. The representative supports Jordan Boston’s State Farm agency and the community members it serves. The role strengthens customer experiences by resolving inquiries, maintaining client records, supporting retention strategies, and coordinating with agency colleagues. It contributes to agency growth by helping customers receive responsive, coordinated service.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update client records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent

insurance

customer inquiries

client records

customer retention

agency coordination

north platte ne

$40,000–$50,000/year

license reimbursement

performance bonus

paid time off

training and development

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, performance bonus, flexible schedule, advancement opportunity, paid time off, and training and development.

Why this role

Customer service experience is preferred; the posting highlights internal growth opportunities for driven and sales-minded candidates.

About the employer

Jordan Boston - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.