Membership Operations Specialist

Job overview

The Membership Operations Specialist role is hybrid in Chicago, IL, with work from home available up to three days a week. The stated hiring range is $41,900–$59,400 per year. The role supports Alliant Credit Union members with membership, deposit accounts, and loan funding. The specialist processes account applications and loan funding, verifies eligibility and documentation, and coordinates with internal teams to complete compliant transactions. By resolving member inquiries and contributing to process improvements, the role supports accurate, efficient service and a positive member experience.

What you'll do

• Manage and prioritize the loan funding pipeline
• review and audit loan documents
• coordinate with underwriters, processors, and consultants
• handle funding and disbursement by checks, wire transfers, and automatic payments
• process membership and deposit accounts, specialty accounts, and ATM/debit cards
• verify eligibility, documents, and signatures
• resolve membership inquiries
• comply with Bank Secrecy Act requirements and privacy directives
• participate in software testing and process improvement.

What we're looking for

Skills & competencies

membership operations specialist

alliant credit union

chicago il

hybrid

membership processing

deposit accounts

loan funding

document review

member service

bank secrecy act

process improvement

$41,900–$59,400/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Health care, vision, and dental coverage
• 401(k) with employer match
• annual performance bonus
• paid parental leave
• employee discount programs
• paid personal and sick days
• 11 paid holidays
• education reimbursement. Benefit eligibility and cost may vary by scheduled hours and job status.

Why this role

The posting requires a high school diploma or equivalent and at least two years of loan funding, processing, or related experience. Work from home is available up to three days a week.

About the employer

Alliant Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.