Customer Architect
Employment type
Full-time
Work setting
On-site
Location
New York, NY
Schedule
Day shift
Posted
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Job overview
The Customer Architect is an onsite, full-time position located in New York, NY. Compensation is not specified in the listing. This role serves as a technical expert for Reltio platform customers, aligning solutions with business needs. The Customer Architect manages technical escalations, delivers workshops, and advocates for customer requirements to drive product success.
What you'll do
- Serve as technical expert
- present architectural designs
- deliver workshops
- manage ticket portfolios
- drive issue resolution
- advocate for customer needs.
What we're looking for
- Skills & competencies
- full-timeday shiftnew york nycustomer architectsaastechnical supportcloud computingmdmdata managemententerprise software
- Work arrangement
- Weekend coverage required
Benefits & perks
- Flexible work arrangements, Collaborative team environment
Why this role
Requires 5+ years of technical support experience and cloud platform knowledge.
About the employer
Reltio is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Facilities Management Services
- Occupation code
- 15-1252.00
You'll be redirected to the employer's application page.
Listing ID: 41448543-fa24-4330-adaf-97f174971edc