Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Royal Oak, MI. Total annual compensation is listed as $50,000–$65,000, including base salary, bonuses, and commissions. Michael Lantzy State Farm’s stated mission is to help people manage everyday risks, recover from the unexpected, and realize their dreams. The representative serves existing and prospective customers by responding to insurance questions, reviewing coverage needs, and maintaining customer relationships. The role supports the agency’s service and growth goals through prompt assistance and insurance reviews.

What you'll do

• Provide prompt, courteous service to existing and prospective customers
• build and maintain customer relationships and follow up as needed
• educate customers about insurance options through needs-based reviews
• respond to questions about coverage, policy changes, claims, and billing
• conduct insurance and financial service reviews.

What we're looking for

Skills & competencies

customer service representative

licensed insurance agent

state farm agent team

royal oak mi

michael lantzy state farm

$50,000–$65,000 annual compensation

customer relationships

insurance coverage

policy service

needs-based reviews

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• paid time off and holidays
• signing bonus
• performance bonus and commission opportunities
• training and development
• advancement opportunities.

Why this role

Michigan Property & Casualty and Life & Health insurance licenses are required.

About the employer

Michael Lantzy - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.