Billing Supervisor

Job overview

Billing Supervisor in Hilo, HI. This is an onsite, full-time position with an annual salary of $65,000-$80,000 USD. Clinical Laboratories of Hawaii, LLP is a Great Place to Work certified employer. This role oversees the daily activities of billing processes, ensuring accuracy and client satisfaction. Responsibilities include resolving billing issues, managing staff schedules, monitoring performance, and acting as a liaison between the company, insurance organizations, and customers.

What you'll do

• Oversees the daily activities of one or more functional areas of the billing process ensuring accuracy, timeliness, and total customer/client satisfaction.
• Resolves billing issues as necessary acting as a liaison between the company, insurance organizations, and customers.
• Supervises and schedules staff, monitoring performance in accordance with human resource guidelines.
• Ensures billing statements are processed and mailed in a timely manner ensuring accuracy.
• Ensures all correspondence, refunds, re-bills, payments, and collection activities are processed in a timely manner.
• Handles billing discrepancies to resolve billing issues and/or customer complaints in a timely manner.
• Monitors staff performance, completes and conducts periodic evaluations, counsels and disciplines staff as necessary in accordance with human resource guidelines.
• Maintains staff schedules, approves timesheets, approves and monitors PTO/vacations to ensure availability of staff necessary to effectively handle daily activities.
• Regularly trains team members and keeps them updated on any new policies/procedures and other information.
• Acts as liaison between company and insurance companies.
• Prepares various statistical reports/worksheets as required for internal/external purposes.
• Willing shares knowledge with others to effectively accomplish assigned tasks.
• Adheres to confidentiality, safety, compliance, and legal requirements.
• Maintains consistent and reliable attendance and complies with company guidelines on attendance.
• Performs other duties as assigned.

What we're looking for

Education

High School Diploma or equivalent required. Bachelor's degree preferred.

Experience

High School Diploma or equivalent required. Bachelor's degree preferred. Medical coding (ICD-9) knowledge preferred. Five (5) or more years experience in one or more of the billing functions. Three (3) or more years of experience in medical office billing preferred. Experience and proficiency with accounting software, PC computers including word processing and spreadsheets, and 10-key calculators. Strong math, analytical, and data entry skills required. Strong and proven leadership, problem-solving, and decision-making skills required.

Skills & competencies

full-time

accounts receivable

hilo hi

clinical laboratories of hawaii

billing supervisor

management

healthcare

laboratory

great place to work

team leadership

Benefits & perks

• Free lab services for you and your dependents, Work-life balance, including Paid Time Off and Paid Holidays, Competitive benefits including medical, dental, and vision insurance, Help saving for retirement with a 401(k) plus a company match.

About the employer

Clinical Laboratories of Hawaii, LLP is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.