Ecommerce Sales & Customer Experience Representative

Job overview

The Ecommerce Sales & Customer Experience Representative works onsite in Torrance, CA. Pay is $25–$30 per hour. The role reports to the eCommerce Manager and supports the company’s e-commerce sales, operations, and logistics. The representative drives online sales through chat, phone, and lead follow-up while supporting customers through shopping and fulfillment. Coordination with logistics teams helps identify delivery methods and reduce turnaround times.

What you'll do

• Drive e-commerce sales through chat, phone, and lead follow-up
• provide customer service during shopping and fulfillment
• coordinate with logistics teams on delivery methods and turnaround times
• participate in virtual sales calls
• report and quantify customer and process information.

What we're looking for

Skills & competencies

ecommerce sales

customer experience

online sales

chat sales

phone sales

retail fulfillment

torrance ca

johnson health tech

$25–$30/hour

full-time

logistics coordination

customer service

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• company-paid life and AD&D coverage
• 401(k)
• paid time off
• FSA and HSA options
• employee product discounts
• wellness resources
• employee assistance programs.

Why this role

Requires at least two years of e-commerce sales experience; retail sales and retail fulfillment logistics experience are also required.

About the employer

Johnson Health Tech Companies is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.