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Senior Manager, Customer Success

iCIMS · Columbus, OH

Compensation

$125k – $135k /yr

Employment type

Full-time

Work setting

On-site

Location

Columbus, OH

Schedule

Day shift

Posted

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Job overview

The Senior Manager, Customer Success is an onsite role based in Columbus, OH, with a base salary range of $125,000–$135,000 per year. This position supports the iCIMS customer success team by leading and scaling high-performing teams to drive customer adoption and retention. This role exists to translate organizational priorities into execution and foster operational excellence. The manager develops leadership capability, optimizes engagement processes, and partners with cross-functional stakeholders to ensure customers realize value from the iCIMS enterprise hiring platform.

What we're looking for

Skills & competencies
full-time
day shift
columbus oh
icims
customer success
leadership
saas
retention
operational excellence
onsite
no on-call
$125k-$135k
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical/dental/vision, 401(k), open vacation policy, parental leave, tuition reimbursement, mindfulness resources.

About the employer

iCIMS is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Marketing Consulting Services
Occupation code
11-2022.00
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