Remote Third-Party Medical Collector

Job overview

The Remote Third-Party Medical Collector role is fully remote; the listing location is Duluth, GA. Compensation is not specified. The role supports Hollis Cobb Associates’ medical collections work. The collector handles inbound and outbound calls to negotiate payment arrangements on aged medical accounts, following applicable collection rules and protecting confidential patient information.

What you'll do

• Take inbound calls and make outbound calls to consumers regarding aged medical debts
• professionally seek payment arrangements
• address objections and suggest possible payment sources
• leave messages using mandated scripts
• update customer records with information, call results, and notes
• meet department and client production standards
• handle medical records accurately and confidentially in compliance with applicable requirements.

What we're looking for

Skills & competencies

remote third-party medical collector

hollis cobb associates

remote

duluth ga listing location

full-time

medical collections

inbound calls

outbound calls

payment arrangements

patient accounts

hipaa

fdcpa

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision
• health savings account for high-deductible medical plan
• life and disability insurance
• retirement plan with company matching
• paid time off and holidays
• Employee Assistance Program
• referral program.

Why this role

Requires previous medical collections and call center experience; a high school diploma or GED is required.

About the employer

Hollis Cobb Associates is hiring for this role. Industry: Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds. Sector: 52.