Slot Shift Supervisor

Job overview

The Slot Shift Supervisor role is onsite in Osceola, IA; compensation is not specified. The position supports Lakeside Hotel Casino’s Slot Department and its guest service operations. The role helps maintain an efficient slot operation during an assigned shift by supporting attendants, monitoring machines and payouts, and enforcing department procedures. It also coordinates shift coverage, trains new employees, and helps ensure guests receive consistent service.

What you'll do

• Assist the Slot Department Supervisor with shift operations
• monitor employee activities and slot areas
• help train new employees
• check that machines function properly and are played legitimately
• monitor payouts
• assist personnel and coordinate breaks
• act as a jackpot signatory as outlined by procedures
• enforce security and department standards
• delegate shift assignments
• supervise Lead Slot Attendants and Slot Attendants.

What we're looking for

Skills & competencies

slot shift supervisor

casino operations

slot attendants

guest service

slot machines

jackpot procedures

gaming compliance

employee training

shift coverage

osceola ia

lakeside hotel casino

Work arrangement

• Weekend coverage required

Why this role

Must be able to obtain and maintain an Iowa Racing and Gaming Commission license; may be required to work days, nights, weekends, and holidays.

About the employer

Lakeside Hotel Casino is hiring for this role. Industry: Casinos (except Casino Hotels). Sector: 71.