Customer Service Manager
Employment type
Full-time
Work setting
On-site
Location
Plant City, FL
Schedule
Day shift
Posted
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Job overview
The Customer Service Manager role is onsite in Plant City, FL; compensation is not specified. Amaya Solutions serves business customers in a chemical-products environment. The manager leads customer service operations and ensures accurate, timely handling of quotations, orders, pricing, and invoices. The role coordinates with Sales, Operations, Accounting, and Logistics to resolve complex order needs and improve order-management processes.
What you'll do
- Lead daily customer service operations
- supervise, train, and coach representatives
- serve as SAP Business One expert
- oversee quotations, sales orders, invoices, pricing, and customer records
- coordinate complex domestic and international orders
- resolve customer and order issues
- coordinate lab service requests
- improve procedures and workflows
- manage web-based customer ordering and process automation.
What we're looking for
- Skills & competencies
- customer service managerb2b customer serviceorder managementsap business onequotationsinvoicinginternational ordersteam leadershipplant city flamaya solutions
- Work arrangement
- Weekend coverage required
About the employer
Amaya Solutions, Inc. is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 11-3071.00
You'll be redirected to the employer's application page.
Listing ID: 40f04fa7-80bb-4712-b59d-bb5d44daa4f6