Front Desk Clerk, Shelter

Job overview

The Front Desk Clerk, Shelter role is onsite in Oakland, CA, and pays $18.36 per hour. The Salvation Army’s mission includes meeting human needs without discrimination. The clerk supports shelter participants and facility operations by providing day-to-day direction, monitoring building access, maintaining records, and carrying out security and front-office tasks. The role also applies harm-reduction and trauma-informed care principles.

What you'll do

• Assist participants with daily needs and conflict management
• monitor building entry and exit and security cameras
• answer and direct calls
• complete shift and safety logs, data entry, and incident documentation
• oversee participant chores
• conduct curfew checks
• maintain confidential records and organized files
• check email and voicemail
• apply harm-reduction and trauma-informed care principles.

What we're looking for

Skills & competencies

front desk clerk

shelter

oakland ca

the salvation army

facility security

participant support

homeless services

social services

trauma-informed care

harm reduction

confidential records

full-time

Work arrangement

• Weekend coverage required

About the employer

The Salvation Army Del Oro Division is hiring for this role. Industry: Temporary Shelters. Sector: 62.