Customer Services Representative I

Job overview

The Customer Services Representative I role is onsite in Conroe, TX, with compensation of $18–$22 per hour. Shapco Inc’s posting describes support for sales staff and customer relationships. The representative helps maintain customer and coworker communications, processes quotes and orders accurately through CRM and ERP systems, and supports sales opportunities. The role also applies product knowledge of fabricated ductile iron and pump components, coatings, specifications, and industry standards.

What you'll do

• Maintain active communications with customers and coworkers about sales opportunities and status reports
• document communications in CRM
• process project quotes and proposals accurately and promptly
• verify approved quotes are signed and include company terms and conditions
• process orders accurately and promptly in the ERP system
• learn and apply knowledge of fabricated ductile iron and pump components, coatings, specifications, and industry standards.

What we're looking for

Skills & competencies

customer services representative i

conroe tx

shapco inc

$18–$22/hr

full-time

customer service

sales support

crm

erp

quotes and orders

ductile iron

pump products

Work arrangement

• Weekend coverage required

Benefits & perks

• Eligible after 30 days for medical, dental, and vision benefits, sick pay, vacation accruals, and 401(k).

Why this role

Requires at least two years of sales experience and an associate’s degree; a bachelor’s degree is preferred. Applicants must be authorized to work in the United States.

About the employer

Shapco Inc is hiring for this role. Industry: Metal Service Centers and Other Metal Merchant Wholesalers. Sector: 42.