Customer Relationship Manager

Job overview

The Customer Relationship Manager is an onsite role based in Springfield, VA, supporting federal customers with a salary range of $107,900 to $195,050 per year. This position is part of the Law Enforcement and Litigation Portfolio, which provides critical IT services and mission support to federal agencies. The role exists to manage day-to-day operations, adjudicate priorities, and interface with senior customer leadership. It contributes to the team's success by overseeing financial performance, coordinating cross-functional efforts, and ensuring all contract Key Performance Indicators are met or exceeded.

What you'll do

• Overseeing the relationship with the federal customer and serving as the single point of contact.
• Managing multiple complex projects simultaneously in a fast-paced environment.
• Managing a team including staffing and performance management.
• Managing budgets and ensuring financial targets are met.
• Leading the team to meet or exceed all Key Performance Indicators on the contract.

What we're looking for

Skills & competencies

full-time

day shift

springfield va

leidos

project management

it services

federal contract

$107k-$195k/yr

onsite

public trust eligible

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive compensation, Health and Wellness programs, Income Protection, Paid Leave, and Retirement benefits.

Why this role

Requires DOJ Public Trust clearance eligibility; supports federal IT infrastructure and mission-critical services.

About the employer

Leidos is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.