Program Manager, Behavioral Health and Recovery

Job overview

The Program Manager role is onsite in Worcester, MA, supporting Veterans Inc.’s CSS and RRS locations in Worcester and Shrewsbury. The stated salary range is $70,000–$90,000 per year. These programs provide client-centered care and recovery-oriented treatment in a therapeutic environment.

What you'll do

• Oversee program operations, staff supervision, development, implementation, evaluation, and continuous improvement. Supervise staff administratively, including scheduling, time sheets, reviews, training, and employee relations
• develop program plans, policies, and procedures
• support licensure and accreditation compliance
• collaborate on financial performance and budgets
• build community relationships and referral networks
• develop referral and screening processes
• launch patient engagement initiatives
• maintain minimum staffing coverage 24/7 and provide final coverage when replacement staff are unavailable.

What we're looking for

Skills & competencies

program manager

behavioral health

substance use recovery

program operations

staff supervision

program development

worcester ma

shrewsbury ma

veterans inc.

full-time

24/7 staffing

$70k–$90k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• employer-paid short- and long-term disability and life insurance
• $2,500 medical opt-out program
• 403(b) retirement plan with $3,000 match
• flexible spending accounts
• tuition reimbursement
• paid parental leave.

Why this role

Requires a bachelor’s degree in a related field, at least two years of clinical, behavioral/mental health, or substance-abuse counseling experience, and at least three years of management or program development experience. The role includes final-line coverage responsibilities to maintain staffing and client safety.

About the employer

Veterans Inc. is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.