Automotive Service Advisor/Writer

Job overview

The Automotive Service Advisor/Writer is an onsite, full-time role in Cedar Rapids, IA, with compensation of $50,000–$120,000 per year. The role connects McGrath Dodge customers with technicians and supports the service department’s repair process.

What you'll do

• Greet customers and document vehicle concerns
• create and manage repair orders
• communicate with technicians about inspections and recommended repairs
• explain and present services
• provide estimates and repair updates
• coordinate vehicle workflow
• follow up with customers
• resolve questions
• work with technicians, parts, and dealership departments.

What we're looking for

Skills & competencies

automotive service advisor/writer

service department

repair orders

customer service

vehicle maintenance

service recommendations

technician coordination

cedar rapids ia

mcgrath dodge

$50k–$120k/year

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off starting day one
• health, dental, and vision insurance
• 401(k) match
• career growth and advancement opportunities
• supportive team culture.

Why this role

Customer-facing service role combining repair-order coordination, service recommendations, estimates, and ongoing customer communication.

About the employer

McGrath Family of Dealerships is hiring for this role. Industry: New Car Dealers. Sector: 44.