Area Service Manager, Dallas, Texas

Job overview

The Area Service Manager is a remote role based in the Dallas, Texas area, near the customers and colleagues the manager supports. The annual base salary range is $94,499–$138,598, with eligibility for a discretionary annual incentive plan. The role leads field service delivery for Entrust customers.

What you'll do

• Manage field service engineers responsible for installation, training, and maintenance
• support sales and customer satisfaction
• manage service contracts and customer relationships
• allocate staff and coordinate emergency maintenance
• manage escalations
• develop customer relationships
• lead and coach direct reports
• improve service processes and customer experience.

What we're looking for

Skills & competencies

area service manager

remote

dallas tx

field service

customer experience

service contracts

team leadership

installation

training

maintenance

up to 40% travel

annual incentive plan

$94,499–$138,598/year

entrust

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, and dental coverage, 401(k) matching, life and disability insurance, mental health coaching, virtual fitness programs, paid personal time off, 12 paid holidays, parental leave, and education reimbursement.

Why this role

Remote role based in the Dallas area; up to 40% domestic travel may be required; manages field service engineers and customer service delivery.

About the employer

Entrust is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.