Member Experience Associate

Job overview

The Member Experience Associate role is onsite in Toms River, NJ. The posting lists pay of $15.92 per hour. The associate serves as the first point of contact for members and prospective members at Retro Fitness of Lacey. The role supports a welcoming club experience through front-desk service, membership sales and retention, prospect follow-up, and assistance with in-store products. It also helps maintain a safe, clean facility and may open or close the club when scheduled.

What you'll do

• Greet and check in members
• resolve customer issues
• support membership sales and retention
• follow up with prospects
• sell in-store merchandise and smoothies
• help maintain a safe and clean club
• open or close the facility when scheduled
• follow company policies and procedures.

What we're looking for

Skills & competencies

member experience associate

fitness club

front desk

member services

membership sales

customer service

retail sales

part-time

toms river nj

retro fitness

$15.92/hour

flexible schedule

employee discounts

free uniforms

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts, flexible schedule, and free uniforms.

Why this role

The role combines front-desk member service with prospect follow-up, membership sales, and in-store product sales.

About the employer

Retro Fitness of Lacey is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.