Lead Teller

Job overview

The Lead Teller role is onsite at a KeyBank branch in Monsey, NY, with a base hourly rate of $18.75–$25.00, plus possible incentive compensation. The role supports branch client service and operations as part of KeyBank's work helping clients move forward in their financial journey.

What you'll do

• Perform and coach teller functions
• resolve complex client service issues
• identify financial wellness opportunities and connect clients with bankers
• assist clients with financial wellness tools
• balance cash drawers
• follow compliance, audit, and security procedures
• manage teller-line scheduling and staffing
• coach tellers
• support onboarding and training
• and maintain knowledge of products, fees, and policies.

What we're looking for

Skills & competencies

lead teller

banking

branch operations

client service

cash handling

teller coaching

financial wellness

compliance

monsey ny

$18.75–$25/hr

saturday work

high school diploma or ged

keybank

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting refers applicants to a benefits list for eligible positions
• incentive compensation may include production, commission, and/or discretionary incentives.

Why this role

The posting requires a high school diploma, GED, or equivalent business experience, along with at least three years of client relationship experience and cash handling experience. Saturday work may be directed by management.

About the employer

KeyBank is hiring for this role. Industry: Commercial Banking. Sector: 52.