Internal Service Advisor — Used Car Department

Job overview

The Internal Service Advisor role is onsite in Willoughby Hills, OH, and compensation is not specified; the posting describes it as competitive based on experience and skills. The role serves the dealership’s used car department by coordinating service needs and supporting customer satisfaction.

What you'll do

• Serve as the used car department’s primary point of contact
• schedule maintenance and repair appointments
• gather vehicle concerns and provide estimates
• communicate service updates and recommendations
• track work through completion
• process payments
• resolve complaints
• coordinate with service technicians
• and help maintain an organized service center.

What we're looking for

Skills & competencies

internal service advisor

used car department

automotive service

appointment scheduling

repair estimates

customer service

service coordination

willoughby hills oh

serpentini chevrolet

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• paid time off and vacation days
• ongoing training
• employee discounts on vehicle purchases, parts, and services.

Why this role

Benefits include health, dental, and vision insurance, paid time off, vacation days, training opportunities, and employee discounts on vehicles, parts, and services.

About the employer

Serpentini Chevrolet Of Willoughby Hills is hiring for this role. Industry: Public Finance Activities. Sector: 92.