Pre-Owned Product Specialist

Job overview

The Pre-Owned Product Specialist role is onsite in Novi, MI. Compensation is $50,000–$200,000 per year. Cadillac of Novi is part of Fox Motors, whose stated vision is “Working together moving people throughout life.” The specialist consults with customers and supports vehicle purchases through product knowledge, demonstrations, follow-up, and customer service. The role helps build long-term customer relationships and supports showroom readiness and vehicle delivery processes.

What you'll do

• Greet and assist showroom and sales-lot customers
• maintain current vehicle product knowledge
• explain vehicle specifications and features
• demonstrate vehicles
• use dealership systems for customer follow-up and database maintenance
• understand vehicle values, finance products, and dealership programs
• follow vehicle delivery processes
• introduce customers to dealership departments
• help prepare and maintain the showroom.

What we're looking for

Skills & competencies

pre-owned product specialist

cadillac of novi

novi mi

onsite

automotive sales

customer service

vehicle demonstrations

product knowledge

customer follow-up

paid vacation

$50k–$200k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid vacation, PTO, and holidays
• medical, dental, and vision
• 401(k) with employer match
• flexible spending
• life and disability insurance
• employee assistance programs
• employee discounts
• wellbeing program
• growth and development opportunities.

Why this role

No previous automotive sales experience is required; the posting describes 60 days of training.

About the employer

Cadillac of Novi is hiring for this role. Industry: New Car Dealers. Sector: 44.