Branch Support Officer, Orange County

Job overview

The Branch Support Officer, Orange County role is listed in Laguna Hills, CA, with travel between temporary assignments at branch offices in a designated region. Compensation is stated as $70,304–$74,000 USD; the posting does not specify a pay period. Banc of California provides banking and treasury management services to businesses and supports local communities. The officer supports branch service and operations, processes customer transactions, and performs regional quality-control assignments. By resolving customer needs, promoting bank services, and coaching or guiding branch staff when appropriate, the role helps maintain service standards and operational compliance across assigned branches.

What you'll do

• Perform regional quality-control assignments
• plan and coordinate daily workflow
• provide customer service and resolve inquiries
• promote bank services
• monitor teller performance and coach when appropriate
• approve transactions within guidelines
• participate in branch opening and closing and security inspections
• review reports and certifications
• support audit ratings
• assist with hiring decisions and employee evaluations
• manage, coach, and train staff
• travel between branch locations.

What we're looking for

Skills & competencies

branch support officer

branch operations

banking

customer service

cash transactions

quality control

teller coaching

branch audits

laguna hills ca

banc of california

$70,304–$74,000

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match and immediate vesting
• medical, dental, vision, AD&D, life and disability coverage
• HSA and FSA
• paid vacation, holidays, volunteer time, parental leave, family support, tuition reimbursement, mentorship, and leadership development.

Why this role

Requires five years of branch operations experience; travel between branch locations is required, and mileage is paid between assignments.

About the employer

Banc of California is hiring for this role. Industry: Commercial Banking. Sector: 52.