Customer Service Representative (Health Insurance)
Employment type
Full-time
Work setting
On-site
Location
Dublin, OH
Schedule
Day shift
Posted
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Job overview
The Customer Service Representative (Health Insurance) role is an onsite position based in Dublin, OH. Compensation is not specified, though the company offers competitive base and incentive pay to support its mission of simplifying healthcare navigation for members. This role serves as the primary point of contact for members, helping them navigate complex healthcare benefits, claims, and provider options. The representative acts as a dedicated advocate, resolving inquiries and proactively identifying cost-saving opportunities to ensure members receive high-quality care.
What you'll do
- Handle inbound and outbound calls, resolve member inquiries, provide guidance on healthcare plans and billing, coordinate with providers, and collaborate with internal teams to remove barriers to care.
What we're looking for
- Skills & competencies
- full-timeday shiftdublin ohcustomer servicehealthcareno weekendsonsiteentry-levelbenefitsinsurance
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health, vision, dental, 401(k) with match, tuition reimbursement, parental leave, and paid sabbaticals.
Why this role
Includes 401(k) match, tuition reimbursement, and onsite amenities like a fitness center and dining.
About the employer
Quantum Health is hiring for this role. Industry: HMO Medical Centers. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- HMO Medical Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 4023e097-5175-45f8-8526-5047ff44a743