Service Writer/Advisor

Job overview

The Service Writer/Advisor role is onsite in Elmira, NY; compensation is not specified. The experienced advisor joins Elm Chevrolet's busy service department, communicating with customers and technicians to keep service work moving. The role helps customers understand vehicle concerns, recommended repairs, and costs while coordinating repair orders and shop schedules. Accurate records, clear updates, and follow-up support an organized repair process and a positive service experience.

What you'll do

• Greet customers and discuss vehicle concerns
• write repair orders and estimates
• explain recommended repairs, maintenance, and costs
• schedule and prioritize work
• communicate with technicians about diagnosis, repairs, and completion times
• update customers
• maintain service records
• address questions and concerns
• use dealership software to manage appointments and repair orders
• follow up after service.

What we're looking for

Skills & competencies

service writer/advisor

automotive service

dealership service department

repair orders

service estimates

customer communication

technician coordination

elmira ny

experienced applicants

health and dental benefits

401(k)

pension plan

Work arrangement

• Weekend coverage required

Benefits & perks

• Health and dental benefits, 401(k) plus pension plan, paid holidays and vacation time, ongoing training and development, and employee pricing on parts and service.

Why this role

Previous service-advisor, service-writer, or directly related automotive service experience is required; the posting states this is not an entry-level position. Compensation is described as competitive pay based on experience and performance, without numeric figures.

About the employer

ELM CHEVROLET CO INC is hiring for this role. Industry: New Car Dealers. Sector: 44.