Bilingual Member Service Representative

Job overview

The Bilingual Member Service Representative role is onsite in Santa Fe, NM. Starting pay is $21.00 per hour. The schedule varies Monday through Friday between 8:00 AM and 7:30 PM and Saturday between 8:30 AM and 1:30 PM; the position is full-time at 40 hours per week. Guadalupe Credit Union supports members with financial transactions and access to financial tools and advice. The representative provides professional service, processes transactions accurately, handles cash, and identifies member needs for appropriate referrals. The role supports members’ financial well-being through clear communication in Spanish and English and collaboration with colleagues and other departments.

What you'll do

• Build rapport and provide friendly, professional service
• process deposits, withdrawals, loan payments, and other transactions
• handle cash according to credit union procedures
• identify member needs and refer them to products or services
• collaborate with the team and other departments
• communicate fluently in Spanish and English.

What we're looking for

Skills & competencies

bilingual member service representative

credit union

member services

financial transactions

cash handling

spanish and english

santa fe nm

guadalupe credit union

$21/hour starting pay

full-time

saturday schedule

financial referrals

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting states that a comprehensive benefits package is offered but does not specify its components.

Why this role

Spanish and English fluency is required. The schedule includes Saturday hours and varies within the stated operating windows.

About the employer

Guadalupe Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.