Call Center Manager

Job overview

The Call Center Manager role is onsite in Salinas, CA, with annual compensation of $65,000–$80,000. The position supports SVH PrimeCare’s front office and administrative operations. The manager supervises administrative staff and helps ensure efficient patient services, including registration, scheduling, billing support, and care coordination. The role maintains front-office coverage and processes while supporting accurate records and a professional patient experience.

What you'll do

• Supervise front-office and administrative staff
• coordinate coverage and work assignments
• support billing and patient care coordination
• document payments, balance petty cash, and make bank deposits
• assist with registration and check-in
• verify patient information and collect copayments
• train and evaluate staff
• schedule appointments
• maintain patient charts and file test results.

What we're looking for

Skills & competencies

call center manager

salinas ca

cypress healthcare partners

full-time

onsite

$65k–$80k/year

healthcare administration

patient registration

staff supervision

appointment scheduling

billing support

spanish preferred

weekend work

Work arrangement

• Weekend coverage required

Why this role

Requires prior supervisory experience and at least two years of administrative experience; medical-office or hospital experience is preferred. Bilingual English/Spanish is preferred.

About the employer

Cypress Healthcare Partners is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.