Director of Counseling and Hotline Services

Job overview

The Director of Counseling and Hotline Services is an onsite, full-time role in Fairfax, VA. Salary is $80,000 per year. The position leads Shelter House’s Counseling and Hotline Programs within Domestic Violence Services, supporting people affected by domestic and sexual violence and human trafficking. The director provides program oversight, clinical supervision, staff training, and quality review across counseling and hotline services. The role helps ensure trauma-informed, culturally responsive support, appropriate shelter eligibility assessments, coordinated referrals, and reliable program records.

What you'll do

• Lead and oversee the Counseling and Hotline Programs
• supervise and support program managers
• guide staff training and best practices
• review hotline calls and processes
• support clinical consultation, referrals, and care coordination
• maintain program records in accordance with policy and regulations
• build community partnerships and represent programs to partners.

What we're looking for

Skills & competencies

director of counseling

hotline services

domestic violence services

trauma-informed care

clinical supervision

fairfax va

$80,000/year

full-time

shelter house

counseling program

hotline program

weekend work

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) with 4% employer match
• 13 paid holidays, two floating holidays, birthday-off opportunity
• four annual team-building events.

Why this role

Preferred Virginia licensure as an LCSW, LCP, or LMFT with ability to provide clinical supervision; experience with trauma and domestic violence is preferred.

About the employer

Shelter House is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.