Retail Customer Service Specialist

Job overview

The Retail Customer Service Specialist is an onsite role based in Plymouth, MN. This position offers a starting pay of $18.85/hr and supports the retail operations at the local Sherwin-Williams store. This role exists to drive store success by assisting wholesale and retail customers with product selection, resolving concerns, and maintaining high visual and quality standards within the store environment.

What you'll do

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales.

What we're looking for

Skills & competencies

full-time

day shift

plymouth mn

$18.85/hr

retail

customer service

sales

sherwin-williams

onsite

no on-call

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, FSAs, disability coverage, retirement savings, and generous time away from work package.

About the employer

Sherwin-Williams is hiring for this role. Industry: Paint and Wallpaper Retailers. Sector: 44.