Medical Practice Call Center Associate

Job overview

The Medical Practice Call Center Associate role is onsite in Cherry Hill, NJ, and compensation starts at $18 per hour, depending on experience. North American Medical Associates provides care focused on pain management and neurological disorders. The associate supports patients and clinical teams by answering and routing calls, verifying patient information, scheduling appointments, and coordinating cancellations and rescheduling. Accurate communication and records help the practice maintain consistent patient service.

What you'll do

• Assist callers and transfer calls appropriately
• verify patient demographic and insurance information by phone
• update patient account information accurately
• schedule appointments using department and provider protocols
• coordinate provider schedule cancellations and patient rescheduling
• maintain communication with staff.

What we're looking for

Skills & competencies

call center associate

medical practice

patient support

appointment scheduling

insurance verification

patient records

call routing

pain management

cherry hill nj

north american medical associates

$18+/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, prescription coverage, paid time off, 401(k), and other miscellaneous benefits.

About the employer

North American Medical Associates is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.