Customer Service Supervisor

Job overview

Compensation is $22–$30 per year. The Customer Service Supervisor is an onsite position located in Marmora, NJ. as a fixed annual salary, with an hourly range of $22.00 - $29.70, plus a $2.00 shift differential for hours worked between 12am-6am. This role supports the store leadership team in delivering excellent customer service. The role exists to support store operations, boost sales, and keep the store safe, organized, and fully stocked. The supervisor leads, motivates, and trains associates to drive sales and performance during their shift.

What you'll do

• Deliver outstanding customer service and resolve inquiries promptly.
• Support and collaborate with the leadership team to achieve store goals in sales, expenses, associate retention, and training.
• Lead, motivate, and train associates.
• Ensure consistent execution of customer service programs, policies, and store technology.
• Manage cash processes, inventory, vendor check-ins, and store safety.

What we're looking for

Skills & competencies

full-time

customer service supervisor

marmora nj

retail

food service

wawa

no on-call

no degree required

new grad eligible

shift differential

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, mental health benefits, ESOP, 401(k) + matching, Education Assistance, store discounts, paid time off, paid parental leave.

Why this role

Includes a $2.00 shift differential for overnight hours and an optional 4-day work week.

About the employer

Wawa, Inc. is hiring for this role. Industry: Convenience Retailers. Sector: 44.