Patient Concierge

Job overview

The Patient Concierge role is onsite in Fernandina Beach, FL. Compensation is not specified. The position supports a plastic surgery practice that provides surgical and nonsurgical treatment options and individualized treatment plans. As a first point of contact, the concierge helps patients navigate appointments, intake, payments, and pre- and post-procedure communication. The role supports efficient clinic operations and a welcoming patient experience while protecting confidential information.

What you'll do

• Greet and check in patients
• schedule and confirm appointments
• collect and enter patient information
• manage calls and email
• assist with payments and insurance verification
• provide pre-procedure reminders
• maintain front desk organization
• coordinate with clinical and administrative staff
• protect patient confidentiality and follow HIPAA requirements.

What we're looking for

Skills & competencies

patient concierge

plastic surgery

patient reception

appointment scheduling

patient intake

billing support

hipaa

fernandina beach fl

ascend plastic surgery partners

clinic operations

Work arrangement

• Weekend coverage required

Why this role

The posting emphasizes patient guidance throughout the visit and coordination with both clinical and administrative teams.

About the employer

Ascend Plastic Surgery Partners MSO LLC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.